Linkedin Twitter Facebook Introduction : Building an Emotionally Intelligent Workplace Many believe that emotions and intelligence are opposites, but researchers in emotion psychology have recognised emotions as it’s Owen unique form of intelligence known as emotional intelligence (EQ). In the workplace these findings highlight that understanding and managing emotions is vital for a well-rounded and effective environment. …
Linkedin Twitter Facebook In today’s global market, companies are diving headfirst by taking their operations across borders and cultures. With Novative’s legacy of operating on a global scale for more than 30 years across 5 continents, it is only fitting for us to impart some of our expert approaches as we had our fair share…
Linkedin Twitter Facebook Hospitality employee performance reviews Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you…
Linkedin Twitter Facebook Retain Hospitality Employees Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training. According to the Bureau of Labor Statistics, the sector has an annual turnover rate of…
Linkedin Twitter Facebook hire seasonal workers The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are…
Linkedin Twitter Facebook Introduction : Top hospitality hr challenges The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people…