Linkedin Twitter Facebook Introduction :Building an Emotionally Intelligent Workplace Many believe that emotions and intelligence are opposites, but researchers in emotion psychology have recognized emotions as it’s Owen unique form of intelligence known as emotional intelligence (EQ). In the workplace these findings highlight that understanding and managing emotions is vital for a well-rounded and effective…
Linkedin Twitter Facebook With the holidays’ festivities approaching, it’s not unusual to see decorated desks left unattended. It’s the perfect time for people to go on trips or enjoy quality time with family and friends. Yet, for employers, it’s like everyone’s trying to catch the same holiday wave, and suddenly, scheduling turns into a bit…
Linkedin Twitter Facebook Diversity in the Hospitality Industry Diversity in the hospitality industry is a must because it is a customer-centric industry. It relies on people to provide exceptional customer service. As travelling nowadays becomes easier, it becomes imperative to promote and demonstrate cultural sensitivity when interacting with clients (not only clients, but between the…
Linkedin Twitter Facebook Hospitality employee performance reviews Conducting employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you manage…
Linkedin Twitter Facebook Hospitality Industry Labor Laws Staying current with hospitality industry labor laws has become not only difficult but also mandatory. The hospitality industry is a fast-paced and dynamic field that provides numerous job opportunities. From hotels, restaurants, and bars to theme parks and cruise ships. This variety makes the hospitality industry subject to…
Linkedin Twitter Facebook Retain Hospitality Employees Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training. According to the Bureau of Labor Statistics, the sector has an annual turnover rate of…
Linkedin Twitter Facebook hire seasonal workers The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are…
Linkedin Twitter Facebook Introduction : Top hospitality hr challenges The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people…
Linkedin Twitter Facebook Employee evaluation is a tool used by organizations to better understand their workforce. These evaluations give managers the chance to learn more about each employee’s strengths and limitations. This way, your employees will be able to best utilise them in the workplace and boost their performance in the future. Businesses are now…
Have you hired international workers lately? And successfully avoided the pitfalls of international recruitment? Then, you’re now ready to manage a multicultural team! Multiculturality and diversity are powerful assets for your company. According to McKinsey, businesses with more racially and ethnically diverse workforces have a 35% performance advantage over those that are homogeneous. However, the…