Linkedin Twitter Facebook Diversity in the Hospitality Industry Diversity in the hospitality industry is a must because it is a customer-centric industry. It relies on people to provide exceptional customer service. As travelling nowadays becomes easier, it becomes imperative to promote and demonstrate cultural sensitivity when interacting with clients (not only clients, but between the…
Linkedin Twitter Facebook Hospitality employee performance reviews Conducting Hospitality employee performance reviews is crucial to maintaining and increasing your business’s retention rate. And when it comes to the hospitality industry, it is a commonly known fact that employees are the industry’s greatest asset. They act as the soul of hospitality. Thus, the more effectively you…
Linkedin Twitter Facebook Hospitality Industry Labour Laws Staying current with hospitality industry labour laws has become not only difficult but also mandatory. The hospitality industry is a fast-paced and dynamic field that provides numerous job opportunities. From hotels, restaurants, and bars to theme parks and cruise ships. This variety makes the hospitality industry subject to…
Linkedin Twitter Facebook Retain Hospitality Employees Retaining hospitality employees is a critical aspect of success. A high level of turnover can lead to a decrease in productivity and customer satisfaction and an increase in the costs associated with recruitment and training. According to the Bureau of Labor Statistics, the sector has an annual turnover rate of…
Linkedin Twitter Facebook hire seasonal workers The hospitality industry is one of the most dynamic sectors that has to contend with a seasonal demand for its services. During seasonal times of the year like summer and the holiday season, the business may need to hire additional workers to meet the seasonal demand. These workers are…
Linkedin Twitter Facebook Introduction : Top hospitality hr challenges The hospitality industry faces numerous HR challenges, such as low wages, high turnover rates, seasonal demands, and more. However, the hospitality industry is required to provide exceptional customer service and create memorable experiences for guests. In order to succeed, you have to rely on your people…
Linkedin Twitter Facebook hospitality staff scheduling Before getting deep into the steps for effective hospitality staff scheduling, we want to recap what we talked about over the last few weeks, as we have been laser-focused on the HR challenges facing the hospitality industry as we discussed the talent acquisition and staffing processes and how to…
Linkedin Twitter Facebook payroll & scheduling processes In the previous two articles, we discussed the recruitment and staffing processes in the hospitality industry and how to overcome recruitment nightmares. We then moved on to the next process, onboarding, and how to master the hospitality onboarding process. Now, let us walk you through the steps to…
Linkedin Twitter Facebook In the last article, we talked about how to conquer the recruitment nightmares and how to build a solid hospitality recruitment strategy to find the best talents, Now, it is time to know the steps to mastering your hospitality onboarding process. The first impression is the secret to mastering your hospitality onboarding…
Linkedin Twitter Facebook Hospitality recruitment is affected by many challenges. It’s no secret that hospitality has one of the highest employee turnover rates among other industries. A recent report by People 1st estimated that the hospitality sector still needs 993,000 staff by 2022. In addition to high turnover, the combination of increased demand for hospitality…